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FAQ
Do you ship worldwide?
Do you ship worldwide?
Yes, we offer worldwide shipping. You can place your order from almost anywhere, and the available shipping options will be shown at checkout.
How long does delivery take?
How long does delivery take?
We ask for up to 3 business days to prepare and dispatch your order, but we always do our best to ship as quickly as possible, usually within 24 hours.
Estimated delivery times:
Free Standard Shipping: 6 to 12 business days
Express Shipping: 3 to 7 business days
Can I change my order after purchase?
Can I change my order after purchase?
Yes. If you need to change any order details, such as the colour, model, or shipping address, please contact us through our support email within 12 hours after placing your order. Our team will do their best to update it for you before dispatch.
Can I return my order if I don’t like it?
Can I return my order if I don’t like it?
Yes. If you are not completely happy with your order, you can request a return within 14 days of receiving it. Once the return is approved, we will refund 100% of the amount you paid. To start a return, simply contact us through the support email listed in the footer of our website.
Will I receive a tracking number?
Will I receive a tracking number?
Yes. Once your order has been shipped, you will receive a tracking number so you can follow your package until it arrives.
How do I receive the free gift or discount?
How do I receive the free gift or discount?
Our special offers are applied automatically in your cart once your order qualifies. No coupon code is needed. Simply add the eligible products to your cart, and your free gift or discount will appear automatically before checkout.
Does the watch come with a box?
Does the watch come with a box?
Yes, our watches include an elegant box, making them perfect for gifting or keeping your piece safely stored.
How can I contact customer support?
How can I contact customer support?
If you need help with your order, shipping, returns, or product information, you can contact us through the support email listed in the footer of our website. Our team will be happy to assist you.
Is my payment secure?
Is my payment secure?
Yes. All payments are processed through secure and encrypted checkout systems, so you can shop with confidence.

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